Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
Position Summary: The Global Head of People Operations is a strategic leadership role responsible for overseeing and optimizing the entire spectrum of human resources functions across our global organization. The successful candidate will lead a talented global team, providing guidance and expertise in HR technology, people analytics, process design, compliance, and shared services.
HR Technology and Systems:
– Lead the selection, implementation, and management of HR technology solutions to streamline processes and enhance the employee experience.
– Collaborate with IT to ensure seamless integration and functionality of HR systems.
– Stay updated on HR technology trends and leverage innovative solutions to enhance HR operations.
– Develop and lead a data-driven HR analytics function to provide insights and support data-informed decision-making.
– Identify key HR metrics, analyze workforce data, and report on trends to drive HR strategy and improve organizational effectiveness.
– Use predictive analytics to proactively address HR challenges and opportunities.
Process Design and Optimization:
– Oversee the Global Mobility and Shared services team that is responsible for reviewing and redesigning HR processes and workflows for efficiency, scalability, and effectiveness.
– Implement best practices and continuous improvement initiatives to enhance HR operations globally.
– Ensure seamless and standardized HR processes across regions.
Compliance and Regulatory Affairs:
– Oversee HR compliance efforts to ensure adherence to global labor laws, regulations, and best practices.
– Develop and maintain HR policies and procedures that reflect legal requirements and ethical standards.
– Collaborate with legal counsel and local HR teams to address compliance issues.
Shared Services Management:
– Oversee shared services teams responsible for HR administration, payroll, benefits administration, and employee inquiries.
– Ensure shared services teams provide exceptional service and support to employees globally.
– Continuously improve service delivery and efficiency.
– Collaborate with the SVP and Global CPO and executive team to develop and execute HR strategies that align with the company’s mission and business objectives.
– Provide guidance on organizational design, workforce planning, and talent management to support growth and scalability.
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
- Extensive experience (10+ years) in global HR leadership roles
- A strong background in HR technology, people analytics, driving transformation across a technology roadmap along with process design and compliance
- Proven track record to develop and execute HR strategies that align with business objectives at scale
- Has had experience at delivering data analytics to shareholders alongside a CPO
- Able to Utilize data and analytics to provide insights and drive data-driven decision-making within the internal and external business
- Strong understanding of HR best practices, employment laws, and regulations across multiple countries.
- Excellent leadership, interpersonal, and communication skills.
- Experience with HR software, vendor management at scale
- Experience with compliance and regulatory affairs across a global organization
- Proven experience with driving transformative change management