Staff Program Manager – Product & Engineering

Fastly is looking for a passionate Staff Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes.

The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly’s platform and delivering products that delight customers. The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed. You’ll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues.

You’ll be a leader at Fastly. You will engage teams to enable our products, platform, and tools to be more powerful and more useful to our customers. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

This position reports into our Director of Program Management.

What You'll Do

• Manage multiple portfolios of Product and Engineering programs or key cross-organization initiatives through a full program lifecycle of definition through launch
• Work closely with cross-functional resources as primary point of contact representing the Product and Engineering teams
• Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions
• Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
• Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health
• Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation working with Senior Director & VP level resources
• Coordinate across teams often using varied project management techniques
• Lead special efforts as needed and support improvement of team processes

What We're Looking For

• 8+ years proven experience in Program Management
• 6+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices
• Strong communication, problem-solving, and facilitation skills
• Experience working with distributed teams and remote working environments
• Demonstrated ability to lead team initiatives by influence
• Process and detail oriented, yet comfortable with ambiguity
• Effective analytical skills with a drive toward providing measurable data
• Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery
• Focus on results and outcome, not just process
• Strong action bias, preference for execution and incremental improvements
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously
• Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency
• Ability to integrate experiences and training to learn new technological paradigms
  

In accordance with applicable law, Fastly’s minimum base pay for this role if hired in Colorado is $147,000 per year. Additionally, this role is eligible to participate in Fastly's equity plan. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. Note that this role is available to candidates outside of Colorado and different minimum compensation may apply.

Fastly is proud to deliver a strong total rewards program to our employees. This role is eligible to participate in the following benefits:

• Health benefits (medical, dental, and vision)
• Medical: Cigna or Kaiser available
• Retirement benefits and employer match
• Life Insurance (Basic and Voluntary Life)
• Short & Long Term Disability with a buy-up LTD option
• Voluntary Accident & Critical Illness benefits
• Flex Spending Accounts & Mass Transit benefits
• Open Vacation Policy
• Sick Time
• Generous leave benefits (medical, maternity, paternity, and personal)
• Paid wellness days
• Employee Assistance Program
• Learning & reimbursement program stipend
• Mobile and internet allowance
• Wellness stipend
• Pet insurance

Fastly reserves the right to amend or modify for any reasons in accordance with applicable law.