punchh Remote United States Full-time 2024-07-09

Hi there!  We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.  As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology.  Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations.  These solutions are used to serve tens of millions of guests every day in over 120 countries. 

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us!  If it sounds like you belong here, we should meet!

 

Role Overview:

As the Sr. Director of Product, you will be responsible for shaping and executing our product vision, strategy, and roadmap for MENU. You will lead a team of product managers and designers to deliver world-class SaaS products that exceed customer expectations, drive revenue growth, and solidify our position as an industry leader. You will collaborate closely with cross-functional teams, including engineering, sales, marketing, and customer success, to ensure successful product launches, effective go-to-market strategies, and continuous product enhancements.

Compensation:

The base salary range for this position is $175,000 to $220,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

Responsibilities:

  • Develop and execute a comprehensive product strategy that aligns with the company’s vision, market opportunities, and customer needs.
  • Lead the end-to-end product lifecycle, from ideation to launch, ensuring timely and successful delivery of high-quality SaaS products.
  • Conduct market research, competitive analysis, and customer insights to identify new product opportunities and market trends.
  • Define and prioritize product requirements, features, and enhancements based on customer feedback, market demands, and business goals.
  • Build and nurture a high-performing product organization, providing guidance, mentorship, and professional development opportunities to your team.
  • Collaborate closely with engineering teams to ensure seamless execution, efficient development processes, and timely product releases.
  • Partner with sales and marketing teams to develop effective go-to-market strategies, pricing models, and competitive positioning.
  • Drive customer-centric design thinking, incorporating user research and feedback into the product development process.
  • Monitor and analyze key product metrics, usage data, and market trends to make data-driven decisions and drive continuous product improvements.
  • P&L Ownership – own and manage the product P&L, ensuring effective allocation of resources to ensure financial targets and business objectives are met.
  • Identify opportunities to increase SaaS fees and overall revenue from the mobile platform.
  • Develop and implement strategies to convert one-time app updates into a recurring revenue model.

What We’re Looking For

  • 10+ years of experience in product management, with a focus on SaaS/Ecommerce products ideally serving Enterprise customers.
  • 10+ years of executive software product leadership experience, preferably in SaaS /Ecommerce B2B
  • Experience working in the restaurant technology industry, payments/retail/ecommerce industry and or hospitality and beverage.
  • A leader with an entrepreneurial mindset, with a bias for action and ability to deal with ambiguity and rapidly evolving organizational and market environments. Across geography, distributed and remote team
  • Proven track record of success in leading and delivering innovative software products to market.
  • Strong strategic thinking and ability to translate market insights into actionable product strategies.
  • Exceptional leadership skills with experience in managing and developing high-performing product teams.
  • Deep, practical understanding of agile methodologies and product management best practices.
  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision making.
  • Strong business acumen, including experience in defining go-to-market strategies, managing P&L, pricing models, and revenue optimization.
  • Outstanding communication and collaboration skills, with the ability to influence and align cross-functional teams.
  • Bachelor’s/Master’s degree in a relevant field.

Join us in our mission to transform the Restaurant Technology industry through groundbreaking SaaS solutions. Apply now to take on this exciting leadership role as our Sr. Director of Product and make a significant impact on our company’s success and the success of our customers.

 

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.comIf you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.