Loadsmart United States / Remote Full-time

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?
Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a true Tech Unicorn)!
We’re hiring a Solutions Consultant to help us work with customers to design and develop methods to meet the complex logistical needs of tomorrow. You will be working closely with clients and prospects to describe best-in-class future state processes and technology and then create a plan to get there. You’ll collaborate with various skilled developers, operations and product teams to help clarify and prioritize. You will see clients through from initial engagements to ongoing operations.
Activities will include planning and managing technical efforts to integrate Loadsmart products and services with various technology platforms. 
You will work closely with customers and internal stakeholders to ensure successful setup, implementation, and ongoing usage of key API and EDI capabilities. You will also work closely with the sales team helping to sell into new accounts.  
DEPARTMENT:  Integration Solutions Team
LOCATION: Remote in the United States

WHAT YOU GET TO DO:

  • Serve as the SME to prospects and customers identifying their needs and engineering adaptations of products, equipment, and services
  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand service requirements
  • Provide technical and engineering expertise to IT professionals by answering questions regarding integrations and data.
  • Work with product management to provide feedback and requirements from prospects and customers, serve as an advocate on product roadmap and new feature requests
  • Contribute to team effort by accomplishing related activities as needed
  • Travel periodically based upon customer and business needs
  • Gather and document detailed integration requirements for both API and EDI integrations
  • Create, communicate, and manage integration project plans
  • Accompany Loadsmart Sales employees to pitch meetings that involve technical stakeholders, and help customers understand integration vision and value as part of the pre-sales process.

REQUIRED QUALIFICATIONS:

  • 3-5 years of experience working in a solutions engineering and/or technical project management capacity dealing directly with customers and various technical teams
  • 1+ years of supply chain and transportation technology experience
  • Proven track record of project management, software implementation and systems integrations
  • Strong written and verbal communication skills in order to effectively communicate with customers, prospects and internal teams
  • Familiarity with EDI and APIs in the logistics industry is a big plus.