Loop Remote Full-time

The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Right away, we’ve listed what we think you’ll be spending your time on.  We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career.  We’ve laid out the experience we think is important to set you up for success in this role.  But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: PHP7/Laravel, Vue.js, React Native, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian, GitHub.
Our hiring process is tech stack agnostic.

Challenge: Contribute to building the best ecommerce post-purchase platform in the market

  • Design, build and maintain web applications, APIs and lambdas for the Loop product line
  • Solve complex technical issues for our merchants and our partners, and care most about giving them an exceptional experience

Your experience:

  • You have significant full-stack app development experience using modern tooling
  • Demonstrated hands-on experience building web applications, APIs, and backend services
  • If you have experience with Vue.js, PHP7 / Laravel, or AWS Serverless, that’s a huge plus for us

Challenge: Help solidify the engineering practices that Loop needs to be successful, with a focus on scalability, repeatability, and reliability

  • Develop solid automated unit and integration tests
  • Maintain a healthy, continuous integration/deployment process
  • Assess and make recommendations as to what our best practices should be so we scale effectively, and advocate for these with the engineering team

Your experience:

  • Have participated in effective testing processes on previous teams, and have opinions about how to create a quality-driven development process
  • Worked in environments that had continuous integration/deployment, and had a hand in scaling those processes
  • Can share examples of how you have practiced test driven and behavior driven development, and how you’ve advocated for the practices with the rest of your team
  • You have worked and thrive in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed
  • If you’ve worked closely with product managers, designers and user experience experts, that’s a plus for us

Challenge: Elevate the engineering culture at Loop

  • You should show great empathy towards your teammates and support them as humans that show up each day, to ensure that everyone can bring their best, most authentic selves and feel fulfilled at work.
  • You should be intellectually curious, and always be on the lookout for opportunities to learn, grow and level up.
  • You should have a strong excellence reflex and bias for action. You leave things better than you find them, and don’t wait for permission to address real problems.
  • You feel a strong sense of ownership over your work, where it’s going and why it’s important.
  • You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
  • You can step up to lead initiatives, even when it makes you scared.

Your experience:

  • You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
  • You can speak to the times in your career when you experienced rapid growth, know your learning style well and how to maximize what you get out of each project you take on.
  • You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
  • You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
  • You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
  • You know what it’s like to stretch yourself beyond what you think you can do, and have stories to share about when you went beyond and succeeded and when you tried and failed.