Keywords Studios Glasgow, Scotland, United Kingdom Full-time 2024-03-21

Please note the applications are open to candidates based in UK or North America. Feel more than free to apply as those are a 100% remote, Work-From-Home roles.

Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.

Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.

As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.

Responsibilities

  • Developing calendars including creative ideation and production of some content.
  • Scheduling content to be posted across social channels and writing copy for content aligning to brand voice.
  • Creating reports to analyze content performance and making recommendations based on findings.
  • Direct engagement with players, responding to comments.
  • Working closely with team members to align on Tone of Voice, FAQs and response guidelines to provide clear communication to the community.
  • Align with the studio to understand what imagery is available and potentially make some edits for social.

Requirements

  • Minimum of 3 years’ experience in community management/social media in gaming on professional basis.
  • Excellent written and verbal communication skills in English (native speaker).
  • Passionate about video games and social media.
  • Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook…)
  • Expertise with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or related fields.
  • Timezone: Flexible. Needs overlap with US and Eastern European to coordinate with the client.

Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.

Benefits:

As a remote role, we offer flexibility and a nice work-life balance.

Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.

We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.

Good luck and we look forward to meeting you!