bloomreach Remote (USA) Full-time 2024-03-14

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

What challenge awaits you? 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. 

We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations team. In this role, you will play a crucial part in optimizing our new Salesforce CPQ platform to support our sales, pricing, and quoting processes. The ideal candidate will have a strong understanding of Salesforce CPQ functionality, a proven track record of successfully implementing and managing CPQ solutions, and the ability to collaborate effectively with cross-functional teams to drive business objectives.

This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.

Your job will be to:

  • Administer and configure Salesforce CPQ to support sales workflows, pricing models, product configurations, and quoting processes.
  • Collaborate with Sales, DealDesk, Finance, Product and Service teams to gather requirements, design solutions, and implement changes in Salesforce CPQ.
  • Manage product catalog, price books, discount schedules, and pricing rules within Salesforce CPQ.
  • Customize and maintain CPQ templates, quote documents, and contract generation processes to meet business needs.
  • Develop and maintain Salesforce CPQ reports and dashboards to provide insights into sales performance, pricing trends, and quoting efficiency.
  • Conduct regular audits and quality checks to ensure data accuracy and system integrity within Salesforce CPQ.
  • Provide user training, support, and documentation to enable sales teams to effectively utilize Salesforce CPQ.
  • Stay informed about Salesforce CPQ best practices, new features, and industry trends to continuously optimize system performance and capabilities.
  • Collaborate with Salesforce administrators, developers, and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless integration with other systems.
  • Collaborate with internal stakeholders and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless processes for DocuSign CLM. 

You have the following experience and qualities:

Professional experience

  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • 3+ years of experience as a Salesforce CPQ Administrator in a SaaS or technology-driven environment.
  • Salesforce Certified CPQ Specialist certification required.
  • Proficient understanding of Salesforce Sales Cloud and Salesforce Lightning Experience.
  • Previous CLM software (DocuSign CLM, Conga etc) is a plus.  
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Experience working in Agile or iterative development methodologies is a plus.

Personal qualities

  • Strong analytical skills with the ability to understand and solve complex problems, troubleshoot issues, and optimize system performance.
  • Excellent communication skills with the ability to interact effectively with stakeholders at all levels, translate technical concepts to non-technical audiences, and foster collaboration across teams.
  • Self-motivated and proactive with a strong sense of ownership and accountability, capable of managing multiple priorities in a fast-paced environment.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $85,000-$115,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

  • Health care including medical, dental, and vision insurance
  • 401k plan with employer contribution

 

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program — with counselors — is available for non-work-related challenges.*

  • Subscription to Calm – sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We celebrate work anniversaries — Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

If this position doesn't suit you, but you know someone who might be a great fit, share it – we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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