vonage Poland - Remote Full-time 2024-02-06

Vonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game.


Why this role matters

At Vonage API Platform Group we believe we’ve just scratched the surface of enabling developers to embed communications into any apps or devices using APIs. 


We are looking for a Senior Product Manager to manage the data & rating strategy for the Vonage API platform for both external and internal consumption. You might be in a product management role right now, or could be an experienced business or data analyst who has taken on product management responsibilities and is looking to make a career change.


As part of the Vonage team, you will deliver groundbreaking platform products and features to drive the adoption of our CPaaS Platform across the globe. You will be providing the vision and strategy for key areas of the Vonage API Platform and working cross functionally to achieve your vision. 




What you will do



  • Formulate the strategy, concepts, product requirements and use cases for data and rating management across the business including data, rating architecture, privacy and localization
  • Manage the roadmap of internal pricing & rating tools and data structure including mediation, real-time rating, CDR standardization and bring uniformity across different legacy data pipelines
  • Manage the Roadmap and lifecycle of customer-facing analytics & metrics Products, including their the Go-To-Market and commercial propositions
  • Work with other Product Managers, BI, Marketing, Engineering, Operations, Finance & Legal to define their data & pricing dependencies through analytics, CDRs/UDRs and data aggregates
  • Plan and deliver on the real-time rating architecture including:
  • Scalability
  • Regionalisation
  • Supporting tools
  • Work with Engineering to oversee the delivery of new features and products
  • Integrate user and customer feedback and performance metrics continuously into plans
  • Understand the competitive landscape and how platform capabilities can enable Vonage to differentiate from its competition

What you will bring

  • Experience with real-time rating platforms of high-volume transactions
  • Experience building API products or using APIs as a developer
  • Knowledge of enterprise SaaS such as CRM, Analytics, Campaign Mgt, Collaboration
  • Knowledge of key data technologies including: Kibana, Kafka, Elasticsearch, GDS, AWS S3
  • Excellent at building strong relationships with internal and external stakeholders 
  • Ability to communicate with simplicity, precision, and empathy
  • Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
  • Experience using Jira, Confluence and project management tools

What is required for application


  • Computer Science degree or similar technical qualifications
  • Minimum 5+ years experience in a relevant sector and function
  • Minimum 5+ years of Product Management experience
  • Experience in the delivery of complex real-time rating solutions applied to high-volume transaction industries like telco, financial, SaaS
  • Previous software development experience at some point in your career
  • Experience building API products or using APIs as a developer


  • Masters Degree in Computer Science or Business Management


Skills & Experience

  • An understanding of developer experience, business system integration models and APIs highly desirable
  • A track record driving change and influencing others both internally but also externally (eg partners, related industry etc)
  • Some experience with Agile methodologies & tools (e.g. Scrum, Kanban)
  • Highly analytical and at ease with influencing others through facts, insights and great presentation abilities
  • Self-Aware and confident in the unique blend of technology, market, business and relevant domain skills you bring to the table and how you want to develop as a leader
  • Learning mindset: not constrained to use only one set of technologies from previous experience; open to different methods to achieve business goals
  • Experience rolling up your sleeves at start-ups or able to demonstrate an ambitious track record at a large corporation or in parallel to your work.


Potential Next Career Move: Expert Product Manager