surveymonkey Ottawa, Canada/Canada - Remote Full-time 2024-06-28

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at

What we’re looking for

We are looking for a data-driven product manager for the Analysis team responsible for building SurveyMonkey’s analysis capabilities. This product is an essential part of Momentive’s strategy to empower customers to gain actionable insights and achieve tangible results from their survey responses. We’re looking for product thinkers who put users at the center and want to build product capabilities to simplify the lives of our customers. Our product managers collaborate with design, engineering, product marketing, and research teams to deliver best-in-class products. You will report to our Director of Product and will have the option to work entirely remotely, or from one of our offices, or a hybrid of both.

What you’ll be working on

  • Develop and articulate a clear product vision and strategy for the Analyze product, aligned with the overall business objectives and customer needs.
  • Create and maintain a detailed product roadmap, prioritizing features and improvements based on customer feedback, market trends, and business goals.
  • Develop detailed product requirements and work closely with a team of passionate engineers, data scientists, marketers, and product designers through iterative releases to execute on the roadmap
  • Conduct market and user research, identify industry trends, and perform competitive analysis
  • Engage with customers to deeply understand their needs, pain points, and workflows. Use these insights to inform product decisions and ensure we are solving the right problems.
  • Work with Product Marketing to build GTM (go-to-market) plans for your product
  • Define and track key performance indicators (KPIs) to measure the success of the Analyze product. Use data-driven insights to make informed decisions and iterate on the product.
  • Understand the technical architecture and make appropriate trade-off discussions in partnership with engineering
  • ​​Foster strong partnerships with stakeholders across the organization, including marketing, sales, customer success, and support, to ensure alignment and drive successful product launches and adoption.

We’d love to hear from people with

  • 8+ years experience in Product Management with a majority at a SaaS company
  • Experience building analysis and reporting capabilities for external customers required
  • Basic understanding of ML/ AI applications in analytics
  • Working knowledge of Agile methodologies
  • Demonstrated ability to lead cross-functional teams and drive product vision and strategy.
  • Exceptional analytical and problem-solving skills, with a proven ability to synthesize complex data, identify patterns, and derive actionable insights that drive strategic decisions
  • Deep empathy for customers and a passion for creating products that deliver exceptional user experiences
  • Consumer product experience in a PLG environment a plus
  • Experience using BI tools such as Tableau or Power BI a plus
  • Bachelor’s degree in a technical field preferred; MBA or advanced degree a plus.

Why SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them — working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.