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About the team and the role
We’re looking for an experienced Growth Product Designer to join our Go To Market product team, a role that sits at the core of our subscription-based business. Step into a critical role where you’ll craft impactful experiences turning first-time visitors into engaged explorers, and where your creativity and strategy directly influence the first chapter of our users’ stories.
With a hands-on approach to design, from interaction wireframes to polished visuals and prototypes, you’ll be at the helm of continuous evolution and impactful change. Your vision and strategy, grounded in deep user understanding, will chart the course for future innovation.
We’re a team that values experimentation, meticulous craftsmanship, transparency, and above all, our awesome teams of talented people. Come build something that matters — where your work will have a lasting positive impact.
What we’re looking for
• Someone with past Growth experience who’s excited to own key initiatives and partner with cross-functional peers to define a strategic roadmap.
• Someone who loves crafting beautifully designed solutions based on insights from real people, focusing on iterative improvements toward an innovative future vision.
• Someone with a mastery of empathy and user experience intuition, strong leadership and strategic partnership, as well as a passion for visual polish.
What You’ll Do
• Partner with product, data analytics, user research, QA, engineering, and customer support to identify requirements, use cases, user problems and opportunities.
• Lead design projects from brief, research, and concept exploration through prototyping, visual design details, and stewardship through development. Use data collected from research, user testing and market evaluation to create truly user-centered designs.
• Use data collected from research, user testing and market evaluation to create truly user-centered designs.
• Pair with our research department to plan and conduct user research, and test prototypes to understand user needs and emotions and the resonance of our product — synthesizing the results to inspire empathy and bring clarity to the broader team.
• Visualize and communicate complex design solutions across use cases by creating process flows, wireframes, motion studies, prototypes, and high fidelity mock-ups
• Develop and maintain detailed design documentation & specifications for your work.
• Work closely with engineers, stakeholders, and partners to ensure that the user experience is polished and as intended.
• Use a variety of metrics to evaluate and continuously improve the user experience
• Regularly present your work to senior leaders for review and feedback.
Who You Are
• You have 5+ years of experience as a product designer on B2C products, with demonstrable proficiency owning the design process from early stage ideation through high fidelity design to product ship
• You are comfortable working closely with product managers, engineers, researchers, and data scientists. You can synthesize and incorporate their points of view in your work
• You are someone who is excited by the challenges of reimagining an existing product, working with a team to forge an unknown path, and being the primary advocate for the user across an entire product experience
• You’re a strong communicator who has the ability to explain complex ideas clearly and persuasively, and present your work in a way that energizes and creates shared ownership for both leaders and peers. You also have the skills to mentor those around you to deliver high quality work
• You are fluent in UX, visual and interactive design best practices and have a strong knowledge of usability fundamentals and methodologies
• You are a talented designer with an impressive design portfolio that you can share with us. Applications without a portfolio are unlikely to be considered
• You work well with ambiguity and get excited about complex problems
• You are people-focused and passionate about designing experiences that have a positive impact
• You are proficient in Figma (our primary tool) or Sketch and prototyping tools of your choosing