Rackspace Poland - Remote Full-time

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness.
We are seeking a Senior Platform Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud solutions.
We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery.
You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!
Work location: Fully remote


  • Design and implementation of scalable software services, alongside engineering and architecture teams.
  • Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.
  • Build out of new customer cloud solutions using cloud native components.
  • Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks
  • Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.
  • Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.
  • Enable major DevOps projects for successful production state
  • Lead critical deployments and align with the customer, creating direct value for individual projects.
  • Lead technical root cause analysis
  • Manage the production change approval process

Job Requirements:

  • You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.
  • Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.
  • A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.

Skills & Experience

  • Proven hands-on experience with AWS.
  • Proficiency in API design and development, including hands-on experience with GraphQL
  • Expertise in authentication and authorization protocols, with a focus on OpenID Connect (OIDC) and Security Assertion Markup Language (SAML).
  • Proficient in observability tools and practices, including monitoring, logging, and tracing.
  • Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker.
  • Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.
  • Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)
  • Awareness of security best practices (e.g. using IAM Roles, KMS, etc.)
  • Previous exposure to large-scale system design.
  • Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.
  • Strong communication skills, customer facing experience desirable.