OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. Collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:
The Senior Distribution Manager will be responsible for the operational and financial oversight of OLAPLEX’S nine global distribution centers, operated by five 3PLs. The successful candidate will have a proven track record of service-level agreement management and deployment of operational strategies, business processes, and systems. The role requires daily leadership/monitoring of global distribution operations, identification of opportunities for reducing costs, and service improvements in support of OLAPLEX’S continued operations and growth. Successful partnership with multiple teams (internal and external) is a key success metric as the role will serve as the point person for all distribution-related needs and issues within the OLAPLEX organization and our customers.
Key Responsibilities:
- Lead the management of daily operations with current and future 3PL warehouse providers to ensure service levels are met or exceeded
- Lead weekly operational calls with 3PLs and cross functional teams to track review and mitigate performance to achieve key performance goals
- Drive the design, development, and evaluation of 3PL warehouse performance metrics, recommending and implementing improvements or corrective action
- Design, develop and deploy process changes to improve and strengthen warehouse excellence
- Lead cross functional teams to drive the successful flow of inventory by monitoring 3PL warehouse order accuracy, fill rates, inventory accuracy and order status
- Own cross functional communication with Customer Support, Transportation, Procurement and E-Commerce teams to plan and prioritize activities at the 3PL warehouses
- Drive successful resolution of all service issues related to customer orders and 3PL warehouse operations
- Partner with Director of Distribution to create, evaluate and manage annual budget
- Own the review, approval and tracking of 3PL warehouse invoices. Perform periodic invoice audits to ensure accuracy of charges against standards and budget
- Own the coordination of physical inventory counts and implementation of cycle counts
- Coordinate the review and launch of new customers to ensure distribution related requirements are identified and confirmed with 3PL warehouses
- Drive the evaluation, approval, coordination, and completion of 3PL warehouse special projects
- Complete periodic 3PL warehouse visits to inspect operations, strengthen partnerships and drive continuous operational improvements
- Individual to lead, direct, evaluate and develop distribution team members
About You:
- Bachelor’s degree, preferably in Supply Chain / Logistics / Distribution
- 5 – 7 years progressive managerial supply chain experience within 3PL warehouse / distribution environments
- Experience managing and directing internal and external partners with operational priorities and issue resolution
- Experience leading cross-functional teams to ensure strategic and tactical project implementations and go lives
- Demonstrates proactive problem-solving skills
- Experience managing direct reports
- Strong and effective written and interpersonal communication skills
- Detail oriented with strong follow through skills – able to organize and prioritize multiple priorities
- Has a sense of urgency in managing time, while accomplishing tasks
- Exceptional computer skills, including Excel and other Microsoft Office products
- Ideal candidate has beauty experience and/or passion and excitement for the beauty category
You will also contribute to achieve profit and expense goals, provide the highest possible service to the market customer base, ensure compliance with corporate policies and government regulations, and provide a work-environment conducive to superior productivity, safety, and quality.
In addition, you will have direct report responsibility for 6-8 managers and associate managers and will support and execute short and long-term strategy for the assigned DC(s), leveraging goals and initiatives from the enterprise and overall supply chain. You will champion innovation by bringing ideas to own DC and the broader organization in an agile way, while balancing growth potential against financial risk and incremental cost to the organization.
We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:
The annual base pay for this position is $115,000-$130,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
- Parental Leave: Up to 18 weeks for all new birthing-parents and up to 10 weeks for all non-birthing new parents
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce”
- Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:
Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.