Petlab Co. London, England, United Kingdom Full-time 2024-06-07

Title: Senior Digital Designer (Remote in UK)

Position: 1-Year fixed term contract (Maternity Cover)

Location: Hybird or remote in UK with Monthly travel to central London Office

A Day In The Life…

We are looking for a passionate and hands-on Senior digital designer with a proven UX background and exceptional graphic design abilities to join our small but highly ambitious design team on a 12 month contract. Reporting to the Head of Design, you will take ownership of the CRM and socials design responsibilities, producing a variety of performance-driven email designs and graphics. This includes new product launches, seasonal promos, and automated flows focused on converting and retaining both existing and potential customers.

Alongside CRM and socials, you will use your proven UX/UI expertise to design new and optimise existing high performance e-commerce pages to positively impact key business metrics: Conversion, subscription uptake, AOV and retention. Working within Figma you’ll create engaging and functional email and web layouts utilising design systems and components in which you’ll bring to life by composing stunning, highly refined images to populate the templates. You’ll have a strong understanding of best practice UX principles and always approach projects with a user-first mindset.

This is an amazing opportunity to join a value and mission-led team at an exciting high-growth business. You’ll see the impact of your work and have the ability to own and complete projects from start to finish. We move and think fast, so thriving in a fast-paced environment and being ready to roll up your sleeves to support the team is essential. If that sounds exciting, we would love you to join our pack!

Your Day-to-Day Will Look a Little Like This…

  • Email Design: Create visually compelling designs for customer acquisition and retention flows, as well as seasonal promotional campaigns, ensuring a seamless and engaging user experience.
  • Performance Driven UX/UI Design: Apply UX best principles to concept and design high-performance customer acquisition and retention pages. Continuously analyse performance and testing data, optimizing pages for maximum effectiveness in driving customer engagement and conversions.
  • Performance Driven UX/UI Design: Produce high-quality visual assets for email marketing, social media, and website updates that align with the PetLab Co. Brand. Demonstrate versatility in design across various platforms and mediums, maintaining a cohesive visual identity. 
  • Brand Guardian: Uphold PetLab Co.’s brand integrity, acting as a brand ambassador to maintain quality, consistency, and exceptional standards across all platforms.
  • Collaborative Ideation: Engage in collaborative sessions with the design team to ideate and align designs with business objectives, fostering innovation and cross-functional collaboration.
  • Presentation and Iteration: Confidently present and refine designs based on feedback, aligning with brand guidelines and user expectations through an iterative design process.
  • Knowledge Sharing: Collaborate with the design team to share insights and best practices, contributing to a dynamic and innovative design environment.
  • Trend Awareness: Stay updated on current design trends to keep PetLab Co. ahead in the pet supplements industry.
  • Personal Development: Take ownership of personal development, actively seeking growth opportunities and staying current on design tools and industry best practices.


·       Proven design experience within a Direct-to-Consumer, B2C, or ecommerce company.

·       Exceptional portfolio demon starting both graphic and UX skillsets

·       Proficiency in design tools; Adobe Creative Suite and Figma.

·       Excellent communication, collaboration, and presentation skills.

·       Ability to manage multiple projects, prioritize effectively, and meet tight deadlines.

·       Creative and strategic thinker, able to ideate alternative solutions and strategies.


  • Private Health Care through Vitality
  • Generous Annual Leave – 28 days + public and bank holidays
  • Flexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office!
  • Help@Hand – Employee Assistance Programme
  • Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
  • Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
  • Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin twice a year.
  • Generous Learning and development budget – We always want you to keep learning.
  • Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office.
  • Working Environment – dogs are welcome!
  • Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary.
  • Gympass – All in one subscription bringing you the largest selection of gyms, studios and apps.
  • Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance.
  • Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity.
  • Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental.

Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!