Cleo Remote Full-time

About Cleo:
At Cleo, we make a real impact by doing work that matters: helping working caregivers be their best at home and at work.
Cleo is a family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of guides and specialists – parent and maternity coaches, doulas, lactation consultants, sleep experts, adult care specialists, and more – with a powerful technology platform that helps every working caregiver succeed.
Cleo is offered by over 180 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, Red Bull, and Pinterest. We’re expanding our offerings and our team to meet the growing demand of employers, caregivers, and the healthcare sector. Now we’re looking for experienced and passionate team members like you to join us.
Title: Senior Consulting Relations Manager (West)
 
The Senior Consulting Relations Manager (West) will be accountable for several key relationships with strategic consulting houses and building awareness and growth opportunities at emerging local and national consultancies and/or brokers. Active partnership with consultants and in market presence will make a noticeable difference in driving growth for Cleo.
This role reports to the VP, Strategic Alliances.

Key Responsibilities:

  • Work in close collaboration the Growth team leadership to drive Cleo’s consulting and industry relationship strategy
  • Capacity to develop and implement specific growth, positioning, and roadmap plans
  • Demonstrated ability to build deep trusted relationships with key stakeholders at designated local and regional consultant and brokerage offices
  • Strategic consultation that helps to best position Cleo’s solutions for lead generation
  • Document all consulting contact and activity in sales tools and systems
  • Partner with sales team to strategize, refine messaging, and optimize interactions
  • Aptitude to solicit, analyze, and share feedback from partners with internal stakeholders to make necessary adjustments in strategy, approach and execution; be an active and informed voice communicating solution needs, gaps and opportunities to our internal teams
  • Work with appropriate consultant/broker contacts and Client Success to help resolve client relationship challenges
  • Navigation strength in working closely with sales and client success to ensure a seamless hand-off occurs when appropriate
  • Maintain an effective sales and market penetration plan

Qualifications:

  • 5+ years experience working closely with benefit and HR consultants and enterprise/jumbo clients
  • Established deep relationships with the leading benefits and HR consulting firms in multiple geographies and industry segments
  • Demonstrated success driving sales through understanding of enterprise client point of view and benefit purchase decision making process
  • Strong collaborative skills with the ability to work effectively with cross-functional teams and external stakeholders to achieve shared goals
  • Comfortable working in a fast-paced, remote, startup environment with the ability to adapt quickly to changing priorities and navigate ambiguity
  • Strong verbal and written communication skills with the ability to effectively articulate complex concepts and influence stakeholders at all levels
  • Proven track record of building and nurturing relationships with consultants, customers, and internal stakeholders
  • Demonstrated ability to set and achieve ambitious goals, meet deadlines, and deliver results in a dynamic and rapidly evolving business environment