Customer Experience Group Spain Contract 2023-11-16

The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.

COMPENSATION: based on the number of missions assigned

Time required: from 20 to 40 hours per week

KEY RESPONSIBILITIES

– Retains and create long term relation with Evaluators by ensuring the Evaluators have the best User Experience: answer quickly and effectively to their request

– Be responsible of the timely assignment and execution of fieldwork as per the Company’s standards, specific mission/client requirements and project schedule of the Business Unit Operations team

– Ensure the quality of the field surveys, their timely collection and electronic submission

– Coordinate with and report project status to the Operations Manager

– Be professional under any circumstances when representing the Company.

KNOWLEDGE AND SKILL REQUIREMENTS

You bring to this position attention and accuracy for details that you support by:

– Excellent communication skills in German (English / Spanish and/or Italian is a plus)

– Excellent organizing skills to make sure the tasks are accomplished on time

– Positive personality

– Microsoft Office skills

– At least 1-2 years of Editing/Project Management experience is a plus

KEY COMPETENCES

– Rigorous organization

– Time management

– Interpersonal skills

– Attention to details

– Customer-service orientation

– Integrity

– Reliability