dailypayinc Remote, United States Full-time 2024-03-21

About Us:

DailyPay, Inc. is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations in Minneapolis and Belfast. For more information, visit DailyPay's Press Center.

The Role:

As a Payment Operations Analyst, you will execute on high-volume, data-rich processes as a member of our Core Payments Operations team. We are seeking an analytical, collaborative, and detail-oriented self-starter to join our growing Core Payments team. You will work cross-functionally with risk operations, partner support, employee support, and all other internal departments to ensure payments are processed successfully and timely.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

  • Review and process payment files/payments in addition to reconciling user accounts
  • Consume data from various internal and external sources and create inputs for our 24/7 payment team
  • Analyze/Monitor payment data/trends to mitigate operational risk exposure
  • Work cross-functionally with internal teams to ensure payment processing
  • Identify, investigate, and resolve payment and product issues by utilizing Jira Service Desk. Escalate to appropriate stakeholders as needed
  • Report, troubleshoot, and take ownership of incidents through resolution
  • Perform regular reconciliations and validations

What You Bring to The Team:

  • Bachelor’s degree (or equivalent experience) with 1+ years of experience in operations or finance
  • Ability to take initiative and be a proactive problem solver
  • Strong Excel and project management skills
  • Ability to adapt and thrive in a fast-paced team environment
  • Excellent analytical skills and high level of attention to detail
  • Strong and cross functional communication skills
  • Occasional need to work outside of normal business hours may be required

Nice to Haves:

  • Auditing or quality assurance experience
  • SQL experience (Nice to have)
  • Data Analytics experience (Preferred)

What We Offer:

  • Exceptional health, vision, and dental care
  • Opportunity for equity ownership
  • Life and AD&D, short- and long-term disability
  • Employee Assistance Program
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited PTO
  • 401K with company match


Pay Transparency.  DailyPay takes a market-based approach to compensation and compensation may vary depending on your location. U.S. locations are categorized into two tiers based on a cost of labor index for that geographic area. The salary ranges are listed by geographic tier. Additionally, this role may be eligible for variable incentive compensation in addition to stock options. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills and internal equity. 

National Compensation Range
$62,000$80,000 USD
Premium Compensation Range
$69,000$90,000 USD



DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.

DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.