Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 60,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.
We’re looking for an Onboarding Coordinator to join our growing Client Success team. This entry-level role is perfect for someone who is organized, detail-oriented, and eager to gain experience in project management and client service. If you’re excited about luxury real estate, enjoy helping others, and love keeping things on track, we’d love to speak with you!
As an Onboarding Coordinator, you will:
• Support the onboarding process by assisting clients as they begin working with Luxury Presence
• Help organize and schedule client calls, ensuring a smooth onboarding experience
• Communicate project timelines and next steps to both clients and internal teams
• Gather client materials and ensure all required assets are submitted on time
• Assist with tracking project progress and keeping clients informed throughout their onboarding journey
• Work closely with Onboarding Specialists to ensure a seamless transition into their new website and marketing platform
Is this you?
You’re good at:
- Keeping projects organized and on schedule
- Communicating clearly and professionally with clients
- Problem-solving and finding solutions when challenges arise
- Learning new tools and processes quickly
- Working efficiently in a fast-paced environment
You have:
- 0-1 years of experience in customer service, project coordination, or a related role (internships welcome!)
- You thrive in client-facing roles and genuinely enjoy working with people.
- Strong organizational and multitasking skills
- A positive, proactive attitude and eagerness to learn
- An interest in luxury real estate and digital marketing
You crush:
- Bringing enthusiasm and a client-first mindset to everything you do
- Keeping things running smoothly behind the scenes
- Helping clients feel supported and excited about their new website