Manager of Revenue Operations

Teikametrics Boston / Remote Full-time

ABOUT THE ROLE
Teikametrics is looking for an ambitious Manager of Revenue Operations to join our team. This role goes beyond answering business questions—you will anticipate key challenges and proactively drive strategic initiatives that impact our go-to-market teams. You thrive in a fast-paced and dynamic environment, bringing analytical rigor, operational expertise, and cross-functional leadership. If you are excited about solving complex business problems, optimizing revenue processes, and contributing to the growth of a high-impact company, this is the perfect opportunity for you!
WHY TEIKAMETRICS? 
At Teikametrics, you’ll experience the excitement of a growth-stage company with the stability of an established market leader. You’ll also have the opportunity to work with cutting-edge AI technology that’s transforming the industry, while collaborating with top brands redefining the future of eCommerce. With a remote-first culture we value impact over location and you’ll have the flexibility to work when you’re most productive and effective. Join us on our mission to be the world’s leading Marketplace Optimization Platform, used by every seller and brand owner.
KEY RESPONSIBILITIES
Process & Team Efficiency
• Strategic Leadership: Serve as a trusted partner to senior executives, providing insights and strategic recommendations to drive revenue growth.
• Process Optimization: Map, document, and maintain cross-functional operational processes to enhance efficiency and scalability.
• Operational Excellence: Drive efficiency across go-to-market teams by providing tools, insights, and processes that enhance productivity.
• Cross-Functional Collaboration: Manage and execute operational projects across departments. Analyze opportunities, synthesize findings, develop action plans, and work with stakeholders to implement solutions.
Data & Reporting
• Business Insights: Conduct ongoing analysis to drive performance outcomes, ensuring alignment with company goals.
• Revenue Analytics: Generate and manage reports on pipeline, revenue forecasts, account outreach, and retention to support strategic decision-making.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate success across Sales, Marketing, and Customer Success teams.
People & Enablement
• Onboarding & Training: Develop and maintain internal documentation, including training guides and process playbooks, to ensure seamless onboarding and team alignment.
• Team Leadership: Support and mentor team members to foster a high-performance culture and drive operational excellence.
Technology & Systems
• Systems Management: Administer and optimize Salesforce and other GTM tools (e.g. Salesforce Revenue Intelligence, Sales LinkedIn Navigator, and ECI) to ensure data accuracy and process efficiency.
• CPQ Administration: Expertise in configuring and administering CPQ (Configure, Price, Quote) systems within Salesforce to streamline quoting and deal management processes. 
• Systems Integrations: Experience with Boomi, Celigo, and other similar tools to connect Salesforce with other systems. 
• Sales Process Optimization: Design and implement scalable sales processes to improve pipeline efficiency, forecast accuracy, and conversion rates.
• Automation & Innovation: Identify and implement automation opportunities to reduce manual effort and improve go-to-market execution.
• CRM Strategy & Execution: Enhance CRM capabilities and integration with adjacent solutions.
• Go-To-Market Alignment: Work closely with Sales, Marketing, Customer Success, and Product leadership to improve data visibility, optimize handoffs, and drive revenue efficiency.

WHO YOU ARE

  • Strategic Leader: Deep GTM knowledge with experience partnering with senior executives in software/tech companies, specifically in sales strategy, planning, and operations roles. 
  • Experience: 7+ years of experience in Revenue Operations, Sales Operations, or related roles within B2B SaaS or a high-growth technology company, with a minimum of 5+ years directly partnering with senior software/tech sales leaders in organizations with $30M+ in sales.
  • Technical Skill Set: Hands-on expertise in configuring and administering CPQ (Configure, Price, Quote) systems within Salesforce and Boomi to streamline quoting and deal management processes. Strong understanding of NetSuite and its integration with Salesforce CPQ to ensure seamless quote-to-cash workflows and accurate financial reporting. Experience in managing and optimizing sales systems like Salesforce, Salesloft, Gong, and other GTM tools.
  • Process Simplification & Scalability: Proven track record of scaling and simplifying processes, workflows, and operations in tech companies with sub-$50M ARR.
  • Cost Savings & Tech Stack Optimization: Evidence of cost-saving initiatives and expertise in tech stack consolidation to enhance efficiency and reduce operational overhead.
  • Analytical & Data-Driven: Strong analytical skills with experience in revenue analytics, forecasting, and sales performance tracking.
  • Cross-Functional Partner: Ability to collaborate and influence stakeholders at all levels to drive strategic initiatives.
  • Excellent Communicator: Ability to translate complex data into actionable insights and present recommendations to leadership teams.
  • (Nice to have) Management Experience: Experience leading and developing teams to drive operational excellence and impact.