cleoai United States (remote) Full-time 2024-02-12

We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

We're looking for a Lead Illustrator to join our growing team.

About our new Creative Studio

As a fast growing company in a new category (AI), we're always moving through uncharted territory. Every day brings a new creative challenge. To help us move quicker and take our work to the next level, we’re launching the Cleo Creative Studio– an in-house agency that supports the entire business, from Marketing to Engineering. It’s going to be great. 

The role

You’ll be joining as our first ever Lead Illustrator at  a new design-led, cross-functional Creative Studio focused on elevating our existing brand and developing and enforcing the use of best design practices for the team and wider organization. Our Lead Illustrator will play a crucial role in both product development and marketing, helping to communicate key messages, evoke emotions, and create memorable experiences for users. This work is crucial in defining and differentiating Cleo as an AI and finance-focused app, as well as delivering a consistent user experience across all touch points during this exciting phase of growth. 

What you’ll be doing

  • Develop and maintain a cohesive illustration style that aligns with our brand identity and enhances the user experience across all touchpoints, including product interfaces and marketing materials.
  • Work closely with the brand agency to convey Cleo's unique positioning, values, and personality, guiding them through the process of translating these into a refreshed visual identity.
  • Create original illustrations for various features, including onboarding screens, in-app visuals, marketing materials, and social media content.
  • Collaborate with cross-functional teams to understand project requirements and translate concepts into compelling visual stories.
  • Use illustrations strategically to communicate complex ideas and concepts, simplifying financial information and making it more engaging and accessible to users.
  • Iterate on designs based on feedback from stakeholders and user testing to continuously improve the quality of our illustrations.
  • Ensure visual consistency and excellence across product and marketing channels, including in-app experiences, social, email, paid ads, website and more. 
  • Provide guidance and mentorship to junior illustrators, fostering a culture of creativity and collaboration within the team.

What We Look For In You 

  • Creative Vision: We seek a visionary illustrator who brings stories to life through captivating visuals, with a knack for turning complexity into simplicity.
  • Versatility: From whimsical characters to sleek graphics, you thrive in diverse styles and mediums, tailoring your work to suit various contexts and audiences.
  • Collaborative Spirit: Embracing teamwork, you excel at communicating ideas and incorporating feedback, ensuring our illustrations align with our goals.
  • User-Centric Approach: Understanding the power of design in enhancing user experience, you craft illustrations that not only look great but also enrich usability and accessibility.
  • Passion for Learning: Eager to stay ahead in the ever-evolving world of design, you actively seek out new techniques and trends to continually improve your craft.
  • Commitment to Quality: With meticulous attention to detail, you strive for perfection in every illustration, delivering work that exceeds expectations.

Skills, Knowledge, & Experience

  • Bachelor's degree in Illustration, Visual Arts, Graphic Design, or a related field.
  • Proven experience as an illustrator, with a strong portfolio showcasing your illustration skills across different styles and mediums.
  • Proficiency in Adobe Creative Suite, including Illustrator, Photoshop, and Figma.
  • Excellent communication and collaboration skills, with the ability to effectively convey ideas and concepts visually.
  • Strong attention to detail and a keen eye for aesthetics, typography, and composition.
  • Experience working in a fast-paced environment and managing multiple projects simultaneously.
  • Knowledge of UI/UX design principles and an understanding of how illustrations contribute to the overall user experience is a plus.
  • Passion for personal finance and a desire to make a positive impact on people's lives through design.

Nice to Haves

  • Video and/or motion experience
  • 3D experience
  • Fintech experience

What do you get for all your hard work?

  • A competitive compensation package (base + equity) with reviews every 8 months. You can view our public progression framework and salary bandings here: – This position is a MD4 level and we can pay $99180 to $119553 p.a depending on experience.
  • Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures
  • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
  • Flexibility: We work to live, we don’t live to work. Cleo works with everyone on our team to ensure that they have the balance they need to reach their full potential.
  • Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
  • Other benefits;
    • 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
    • Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
      • Generous pay increases for high-performers and high-growth team members
      • Equity top-ups for team members getting promoted
    • Check out our new benefits package here:
    • 401k matching
    • Medical Insurance, Dental and Vision care
    • Generous Parental Leave
    • 1 month paid sabbatical after 4 years at Cleo
    • Regular socials and activities, online and in-person
    • We'll pay for your OpenAI subscription
    • Online mental health support via Spill
    • And many more!