Octopus Deploy Remote (within USA) Full-time

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally –  including Ubisoft, ASOS, Xero, monday.com, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. 
Founded in Australia in 2012, our team of over 270 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years.
We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.
As a Junior Revenue Platform Consultant at Octopus Deploy, you’ll play a key role in optimizing and maintaining our Salesforce platform to align with the Sales team’s goals. Initially focused on Salesforce, you’ll broaden your scope to encompass our complete revenue technology suite, working with platforms like Outreach, ZoomInfo, Zuora and LeanData. Your duties will involve working closely with various teams, crafting solutions, providing user support for our tech stack, and ensuring the smooth operation of our platform.
To help our teams work together effectively, this remote position requires you to be located in the PST/MST timezone in the United States.

What You’ll Do:

  • Sales Technology Configuration and Customization: Tailor our sales technology stack, including Salesforce, to meet business needs, encompassing customizations such as object creation, field adjustments, and layout enhancements.
  • Integration Management: Oversee the seamless integration of third-party systems with our sales technology suite, optimizing their performance and functionality within our operations.
  • User Lifecycle Management: Streamline user management processes within our technology platforms, from onboarding to offboarding, ensuring smooth transitions and access management.
  • User Assistance and Training: Offer continuous support to technology users, addressing queries, resolving issues, and conducting training sessions to enhance their proficiency with the tools.
  • Data Integrity Management: Uphold data accuracy and consistency across our technology platforms, overseeing imports, eliminating duplicates, and maintaining clean records.
  • Process Streamlining and Automation: Drive efficiency through process automation initiatives, leveraging tools like Flow to streamline workflows and boost productivity.
  • Analytics and Reporting: Develop and maintain insightful reports and dashboards that offer valuable sales performance metrics and aid in data-driven decision-making processes.
  • Security and Compliance Oversight: Support and maintain robust security measures within our technology ecosystem, managing user permissions and staying up-to-date with compliance standards and updates.
  • Versatility: Seamlessly adjust to shifting business demands, fostering efficient and effective outcomes in dynamic work settings.
  • Continuous Improvement: Remain updated on industry trends and best practices, exploring new features and recommending optimizations to enhance our technology infrastructure’s effectiveness.

Your Background:

  • Reside in and are authorized to work in the PST/MST time zones in the United States.
  • Demonstrate 2-3 years experience as a Salesforce Administrator at a SaaS company.
  • Have obtained Salesforce Administration Certification.
  • Understand of Salesforce architecture, data model, and security model.
  • Have excellent analytical and problem-solving skills.
  • Are able to work collaboratively in a team environment.
  • Effectively communicate and are able to translate business requirements into technical solutions.