Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.
In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly
on serving those in the medical industry. With healthcare in our heritage, we soon expanded
to serve high-earning professionals in many
other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established
its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today’s professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You Are:
You are a motivated professional who is passionate about providing world class customer service. You excel at understanding and effectively communicating solutions and have experience providing telephone and email support. You are self-driven and thrive in a fast-paced environment where you can assist customers and clients.
What You’ll Do
- Provide support to partner institutions regarding their portfolios and inquiries
- Initiate correspondence with partner institutions to investigate & resolve customer inquiries such as: Loan Modifications, Bankruptcies, Subordination Requests, Payment Issues
- Create follow up correspondence in written form
- Track delinquencies within our Loan Management System (LMS)
- Organize data for multiple reports
- Assist internal and external business lines with Institutional Customer Service needs
What You’ll Need
- Associates Degree preferred or equivalent work experience
- 1-2 years of professional experience
- Experience in documentation, customer service
- Proficient in Microsoft office programs, windows platform
- Must be able to work well in a fast paced, team environment
- Excellent written and verbal communication skills
- Organized and detail oriented