Global Director of Operations, Crypto

alpaca Global Anywhere Full-time 2025-01-06

Who We Are:

Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges.

Alpaca’s globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it.

Our Team Members:

We’re a team of 150+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”

 

Your Role:

 

This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes

  • leading our US spot exchange operations (Alpaca Crypto LLC)

  • leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)

  • building and maintaining our internal trading desk

 

Things You Get To Do: 

 

You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.

 

You and your team:

  • Directly engage with our customers, providing a world-class service

  • Review, identify and resolve trade differences

  • Process trade corrections and cancellations

  • Inventory account reconciliation

  • Provide input into new procedures and processes as well as revisions to existing operations procedures and processes

  • Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies

  • Manage our global fiat banking relationships

  • Maintain relationships with liquidity providers, token projects and all our vendors

  • Assist with financial and regulatory audits

  • Work closely with engineering to bring industry-leading crypto products to market

 

Who You Are (Must-Haves):

 

  • Experienced running middle/back office trade operations for a brokerage or crypto exchange

  • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage

  • Experience trading crypto professionally

  • Experience in US crypto regulations

 

Who You Might Be (Nice-To-Haves):

 

  • Quant research or have previously run a trading desk

  • Entrepreneurial experience as co-founder / founding team of a startup

  • Operated within a SOC 1/2 Type 2 certified environment

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.   
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card
  • Work with awesome hard working people, super smart and cool clients and innovative partners from around the world

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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