Dentons Costa Rica Full-time 2024-05-30

To support the ongoing development of the global analytics team Dentons is currently recruiting a global business insight analyst.  This position will report to the Global Director for Client Reporting & Analytics with main stakeholder groups being global clients & markets teams, key account client teams, global business leaders and regional business insight teams.  

The global business insight analyst will be responsible for providing support to the business in relation to the analysis and manipulation of client based financial data and the deployment of reporting tools to support global financial and client reporting, as well as other client data-related initiatives.

As Dentons transitions to a data driven organisation, this role is an ideal opportunity for a motivated, detail orientated, data focussed specialist to influence the embedding of analysis into the decision making process of leadership in the worlds leading law firm.   

The role is a global role and will require strong communication skills to work with Dentons members from around the world and across time zones. 


Why Dentons is different

The legal profession is changing rapidly and Dentons is leading the way in advancing change for the benefit of our clients. We are driven to challenge the status quo, delivering consistent and uncompromising quality and value to our clients in new and innovative ways.

This role offers the successful individual the chance to play a significant role and make their mark in driving the successful implementation of a transformative Business Insight capability within Dentons.


  1. Delivery of regular business insight based on analysis of data, identification of trends, anomalies
  2. Delivery of self-guided analytics to support global client financial analysis, to include the segmentation of our portfolio by sector
  3. The provision of ad hoc support to decision makers facilitating Dentons to become a data driven organisation through having access to timely data that is both reliable and able to be interpreted by senior stakeholders
  4. Increasing awareness and adoption of the self-guided analytics available, executing to a stakeholder engagement plan and providing ongoing training and awareness sessions

Key Responsibilities

  • To ensure that the process for the extraction of data from underlying systems and the collation of that data into our global database is efficient, monitored and reconciled.  This will include playing a critical role in the extension of our global reporting capability to all member firms across Dentons
  • To work with the technical reporting team to ensure all data used from the Enterprise Data Base is reconciled as it is transformed and regions and global teams have complete transparency of the data back to source systems
  • To understand and work with the global analytics team to enhance the end to end business insight solution, to include the management/governance and control of data, consistent application of the access and security models, ensuring data consistency across all systems
  • To provide insight from the global data, identifying trends in our data, identifying opportunities and to support our key stakeholders with specific lines of enquiry
  • To ensure all key stakeholders are fully aware of the resources available to them and fully trained in their use
  • To work with the data stewards and other data orientated teams to ensure that data clean up activity delivers business benefit to support better decision making
  • To create and manage such documentation and on-line tool support text as necessary
  • To proactively review and incorporate cross regional working data, partner credit data, key performance indicators and global measures into regular reporting and insight
  • To support the investigation of the use of AI within Dentons to leverage information held in unstructured data sources
  • To create the processes to bring together varying data sources within PowerBi
  • To  identify and scope,  and then collect the data required to generate new metrics, to include documenting definitions of new metrics, working alongside other key stakeholders
  • To provide support to the decision makers in Dentons through responding to requests for information/analysis and proactively guiding stakeholders to self-help tools as appropriate
  • To embrace ongoing change and improve both process and quality of deliverables, providing clear explanations and training as changes are rolled out


About You 

·       Strong and personable communication skills, with business international level of English – both written and oral.

·       Demonstrable success of working within a team, meeting shared goals

·       Demonstrable and progressive experience in the areas of data manipulation and analytics,

·       A fastidiousness for accurate, reconciled analysis with the personality to not rest until imbalances are found

·       Clients & Markets/Marketing experience, or significant experience of working with clients & Markets/marketing teams

·       Experience of influencing and engaging stakeholders, including building and managing relationships within a diverse global firm.

·       Ability to work under pressure and manage conflicting demands.

·       Strong intellectual rigor and commercial awareness.

·       Strategically focused, results driven.

·       Demonstrable problem solving skills, thinking outside of the box to deliver the desired result

·       Solutions orientated with the ability to address problems by gathering relevant information and formulating alternatives

·       Structured, collaborative, accurate and flexible, with a drive to perfection

·       Ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to Dentons and to high-priority business issues

·       Skills to create and amend PowerBi visualisations

Essential Qualifications / Experience

• Experience of working as a data/business analyst and/or within a clients & markets/marketing position for an international organisation

• Experience of working directly with stakeholders to elicit requirements, train, and respond to ad hoc queries

• A high competence in data analytics tools, and Microsoft tools to include Office, in particular Excel, and a high level of competence in PowerBi

• MS Azure SQL; Visual Studio; DevOps; DAX

Disclaimer: Please ensure when applying for this role that you are legally eligible to work/live in your preferred location. Visa sponsorship or relocation costs will not be provided

Diversity & Inclusion

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

Equal Opportunities

Dentons is committed to providing equal opportunities for all.


Reward and Recognition

Remuneration and befits package will reflect the successful candidates experience and country where hired.