iland, an 11:11 Systems company, is experiencing tremendous global growth and is looking for a dynamic Enterprise Account Manager to manage a territory of existing enterprise-level customer accounts throughout the U.S. Preferred candidates will have at least seven years of past experience in account management of cloud hosting, IT Services, Managed Services, SaaS, or virtualization software.

This is a full-time position based remotely from your home throughout the U.S. and reporting to our Director of Enterprise Accounts in the Houston, TX headquarters.

Responsibilities

• Ensure frequent contact with customer base to uncover new opportunities and encourage upgrades and cross-sell other services
• Track expiring accounts and ensure all accounts are renewed upon expiration
• Develop a strong bond with new and existing accounts within your assigned territory
• Handle all escalations, such as billing or support issues that are not resolved through normal channels, for your assigned accounts
• Schedule appointments with outside sales team for product demos and to generate interest in additional iland service offerings
• Ensure contacts with all assigned accounts are kept updated in CRM system
• Educate and evangelize iland products to new contacts added to accounts
• Schedule and perform online presentations and demonstrations for existing accounts
• Manage and track all sales activities within CRM system
• All other duties as assigned

Requirements

• Bachelor’s degree required
• 7+ years of sales and account management experience in IT software or services
• Strong communication and organizational skills
• Salesforce.com experience
• Ideal candidate is dynamic, adaptable, and proactive with an entrepreneurial spirit
• Excellent interpersonal, verbal, and written communication skills; customer service skills are key
• Ability to speak multiple languages preferred

Benefits

• Competitive Salary
• Sales Incentive Plan
• 401k Plan with Company Match
• Stock Plan
• PPO Healthcare Insurance Plan
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Vacation & Holidays
• Extensive Training

About iland

iland has been in business for over 20 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, Europe, Australia, and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

• Gartner Magic Quadrant Disaster Recovery as a Service Leader: 2016-2019
• Zerto Service Provider of the Year: 2016 & 2017
• Veeam Service Provider of the Year: 2016-2018
• The Forrester Wave Leader DR-as-a-Service Providers: 2017
• Houston Business Journal #1 Best Place to Work: 2012, 2013, 2016
• Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012 & 2013
• Houston Business Journal Houston Fast 100: 2012 & 2013
• Cisco Cloud Managed Service Provider (Cisco Powered)
• VMware Global Service Provider Partner (VSPP) of the Year: 2010-2012