Aircall Remote EMEA Full-time

Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
We now are looking for enthusiastic folks who are ready to innovate and make an impact for the better.
We are looking for an engaged and passionate Team Leader to lead the Auth & Internal API Team that manages the login (SSO, SAML, MFA), manages autorization (roles, permissions) and other platform services, which means that you’ll be in the heart of our product.
Note: this position is Remote Portugal based
As a Team Lead, your scope includes design, development, deployment and operation of critical features that add customer value on top of the security, maintaining the operational excellence and re-architecting our current system for better reliability, efficiency and quality.
This team will design, develop and operate a critical real-time, event-driven system on a cloud scalable architecture, based on serverless architecture (AWS, Typescript), REST & GraphQL APIs. Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. Quality, excellence, and agility drive our delivery processes and you will help us level these up being data driven with metrics, alarms and proper observability.

Your mission @ Aircall:

  • Together with PM, Architecture & Staff Engineers drive the design and iterative execution of the roadmap.
  • Together with PM & Engineering leadership, work on the cost/value estimation to define priority and sequence blocks in the roadmap.
  • Promote a Devops mindset and ensure our teams are always architecting and building towards quality, continuous iteration and experimentation, efficiency and operational excellence as well as speed of launching to production.
  • Ensure agile ceremonies, involve relevant stakeholders (especially from other Engineering areas and Product Management)
  • Teach and mentor engineers in technical and non-technical growth and learning, setting up goals and monitoring their performance
  • Ensure code/design/architecture/knowledge sharing reviews happen on teams in a timely manner and that work follows established best practices and standards.
  • Coordinate with Engineering Leadership (meaning managers, Directors, CTO) to roll out engineering initiatives, as well as whenever cross-team work is necessary.
  • Be active in the technology community, positively contribute to Aircall’s reputation, and find great candidates to grow the team

A little more about you:

  • Must have solid working experience in Node.js, Typescript & microservices
  • 10+ years experience in Software development, including minimum 3 years in similar team lead positions
  • Solid experience in building & operating real-time, cloud based and scalable architecture (preferably AWS)
  • Experience defining system architectures and exploring technical feasibility trade-offs.
  • A track record of successfully leading, delivering, and evolving large technical projects.
  • Achieving results, solving difficult technical challenges and anticipating technical problems ahead of time.
  • The ability and proven desire to successfully collaborate and communicate across teams to drive projects to completion balancing goals between tech and product.
  • Success with mentoring, teaching, coaching, and collaborating with engineers.
  • Previous experience in project and end to end delivery management within an agile organization with a DevOps culture, and familiarized with the usage of tools oriented to agile development
  • Excellent communication, negotiation, analytical, ownership and people management skills.
  • Fluency in English, both written and spoken.