fender Remote US Full-time 2024-02-02

Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s (“FMIC”) Global Logistics and Distribution team, we are building a world-class group of passionate people committed to transparency and efficiency, all while moving a product that is so important to so many.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

The ideal Director, North America Distribution and Fulfillment will have accountability for the overall performance of the FMIC North America fulfillment network, including two facilities managed by 3PLs as well as cross border (import/export) movement. This roll is accountable for evaluating the supporting metrics that drive continuous improvement, performing layered process audits and approving the Third-Party permanent corrective actions that will ensure contractual and operational targets for quality, inventory integrity, delivery and cost are met. This person will be the single point of contact/liaison to coordinate all activities between the Third-Party and FMIC functional areas and must proactively communicate issues and the corrective actions to the affected functions.

Responsibilities include:

  • Own collaboration and strategy with cross functional stakeholders: America’s sales, operations, technology and finance teams. 
  • Deliver strategy driving supply chain process, technology and people management to create optimization for FMIC and our customers.
  • Embody exemplary leadership that enables career development within FMIC as well as championing our 3PL’s people development objectives.
  • Ensure FMIC inventory and capital investments are protected while collaborating with the Third-Party in the development and implementation of systems and processes to ensure volume-adjusted budget objectives are met. 
  • Collaborate with the service provider in the development and implementation of systems and processes that ensure a high degree of inventory integrity by confirming inventory best practices (i.e. cycle counting, non-conforming material processing, and inbound supplier and outbound delivery audits) are in place.
  • Ensure the contractual levels of inventory accuracy are achieved and sustained while also leading formal reviews of the Inventory KPIs with the Third Party that establishes and confirms their accountability.
  • Maintain FTZ operational compliance and requirements in one of our two facilities.
  • Develop relationship and lead discussions between the transportation team and the Third-Party to guarantee that both inbound and outbound operational commitments are met. 
  • Assist in the resolution of transportation issues as required and lead formal reviews of the Delivery and Transportation KPIs with the Third-Party that confirms that the accountability of the Third-Party is understood.
  • Enable excellent customer service for direct to customer as well as business to business fulfillment.
  • Help create, define, and roll out the long-term network roadmap, footprint and IT needs for North America.
  • Additional duties as assigned



  • 7 -10 years experience in the areas of Third-Party Management in Distribution Operations, Warehouse Operations, Materials Operations, Inventory Control
  • Proficiency in estimating and managing P&L/Expense Budgets
  • Six Sigma or comparatively strong continuous improvement and optimization experience desired.
  • Skills should include leadership, planning, financial analysis, negotiations, and excellent interpersonal skills.
  • Strong capability with not only managing Third-Party relationships but also acting as a vital partner and influencer within FMIC
  • Bachelor’s degree in Business Administration, Logistics, Operations Management, Industrial Engineering, or equivalent is required. 

 About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $129,866.00 – $259,733.00 per year.