smartsheet -REMOTE, USA- Full-time 2024-02-12

Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a single flexible, secure, scalable, no-code platform that gives everyone the ability to continuously make an impact— so the enterprise, organizations, teams can compete in a transformed world.

As the Senior Program Manager on the Design System Team, you’ll manage the roadmap for this critical resource, drive adoption of the design system, and liaise with product teams across the company. You’ll work in a collaborative, cross-functional environment with Designers and Design Technologists to deliver, govern and grow the Design System. You will build connections across the organization, set priorities for the system, and work alongside the Senior Design Manager to extend and mature the design system as we spread it throughout our products.

You will report to the Senior Manager of Design Systems and can be located remotely from any state in the United States where Smartsheet is a registered employee or in our Bellevue, WA Headquarters.

You Will:

  • Collaborate with cross functional peers to build, govern and grow the Design System 
  • Transform the Design System vision into a product strategy and execution roadmap 
  • Build tracking solutions to manage inbound requests and priority and communicate progress outward to stakeholders
  • Set key performance metrics and OKRs to define success for the platform, including adoption rate
  • Be a lead advocate for the Design System to enable consistent experiences, reuse and efficient product design and development across Smartsheet
  • Gather, prioritize and document requirements, facilitate trade-off discussions and plan and manage interdependencies
  • Identify and mitigate risks, track progress, resolve conflicts, ensure quality and report on status
  • Conduct market analysis on new technologies, tools, workflows to evolve the Design System
  • Evangelize the Design System across Smartsheet and support internal customers in its use
  • Support other duties as assigned

You Have:

  • 7+ years program management or engineering work experience (at least 4 years program management)
  • A technical understanding of Design Systems (preferably at scale) that enables Design and Engineering teams. Tools we use: Figma, Storybook, Confluence, Smartsheet
  • A firm grasp across key concepts in UI, UX in web, app, and accessibility standards
  • Experience with change management governance processes
  • Experience rolling out new tools or capabilities, including training/supporting cross-functional internal customers
  • Experience across geographically distributed teams 
  • Excellent communication, facilitation, interpersonal skills, to clearly communicate and lead a diverse, multi-disciplinary team. Able to translate technical concepts to a business and non-technical audience
  • Experience working in SCRUM/Agile frameworks
  • Ability to build and maintain technical relationships, to manage priorities and demands from stakeholders across the company, and create consensus and approvals without direct reporting lines
  • Strong work ethic, integrity and collaborative approach to work. Willingness to roll up your sleeves and get things done
  • Ability to quickly learn and understand new technical concepts and technologies. Takes smart risks and champion new ideas

Perks & Benefits:

  • HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
  • Equity – Restricted Stock Units (RSUs) for eligible roles
  • Lucrative Employee Stock Purchase Program (15% discount)
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Incidental Sick Leave
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $124,00 to $178,200 | All other US States: $115,000 to $165,000

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.