Veeva Systems Italy - Milan Full-time

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Do you consider yourself an expert in implementing or maintaining a Clinical Trial Management System? Are you excited about solving clinical trial business problems using modern CTMS technology? Do you know all about monitoring visits, recruitment plans, or site payments?
As a member of our Professional Services team, you will be responsible for understanding our customers’ challenges and clinical needs, translating requirements into solution design in our Clinical Vault, delivering training, and supporting customers during application validation. 
If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and configuring the designed solution together with you.
This is a remote position. You can work from home, wherever you live in Europe. You can also work from one of our offices if you prefer to, in Paris, Oxford, Berlin, Frankfurt, Budapest or Barcelona. 

What You’ll Do

  • Participate in workshops to discuss Clinical Trial Management System requirements with customers
  • Guide customers toward best design decisions
  • Document design decisions and configure Veeva Vault or advise on Veeva Vault configuration to match customer requirements
  • Support customers in validation activities
  • Deliver onsite or remote trainings
  • Collaborate with our product team on enhancement requests based on project experience
  • Have fun and work with an awesome team!


  • Experience in implementing or maintaining a CTMS solution on the vendor side, the business side, or the IT side
  • Knowledge of one of the following systems: IMPACT CTMS, Medidata Rave, Bioclinica CTMS, or any smaller CTMS publisher or “homegrown” solutions
  • Proven ability to work independently in a dynamic environment
  • Ability to travel as required
  • Bachelor’s degree or above
  • Good communication skills in English
  • Qualified candidates must be legally authorized to be employed in the European Union. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

Nice to Have

  • Life-science or computer science-related degree
  • Experience with Clinical Trial management 
  • Understanding of technical concepts like web services or SQL queries
  • Understanding of Software Validation within life science
  • SaaS/Cloud experience
  • Experience with Agile projects
  • Experience in demoing software applications in product pre-sales
  • Fluency in one or more of the following languages: German, French, Italian or Spanish

Perks & Benefits

  • Competitive package
  • Allocations for continuous learning & development
  • Health & wellness programs