doitintl Remote Ireland Full-time 2023-12-19

Business Operations Associate 
 
Location
We are looking to hire a Business Operations Associate in EMEA. This is a fully remote opportunity. 
 
Who We Are
We enable greatness through the cloud.  We thrive on working with fast-growing companies around the world to solve both essential and advanced cloud challenges.  DoiT provides intelligent technology that simplifies and automates cloud usage, alongside expert consultancy and unlimited technical support, all at no extra cost to our customers.  Join our mission where you’ll work remotely with a committed, experienced, and global team in a collaborative and supportive culture.  We are an award-winning strategic partner of Google Cloud and AWS, we provide intelligent technology, expert consultancy and unlimited technical support for customers across more than 70 countries.
 
The Opportunity
We’re searching for a driven individual who can help us refine and ensure compliance with internal processes and controls, with an emphasis on contracts management and auditing. The operations associate should feel comfortable communicating with people throughout the organization, able to solve problems,  and adept at estimating and managing time for a variety of tasks. The ideal candidate is a natural coordinator who is passionate about technology and eager to kick-start their career in a startup environment.
 
This entry-level position provides a unique opportunity to gain hands-on experience in a dynamic and innovative setting, where your contributions will directly impact the company's success.
 
Responsibilities
  • Assist the sales team with day-to-day operations, including order processing and contract management.
  • Perform routine audits on a variety of sales agreements and support the Sales teams with understanding bookings rules and contracting processes.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination between sales, product and customer success to identify bottlenecks and inefficiencies in sales processes, proposing and implementing solutions for improvement.
  • Assist in the analysis of sales data to identify trends, track key performance indicators, and provide actionable insights for decision-making.
  • Assist in updating tools such as AWS’s APN portal to provide for lead updating, account provisioning and consolidation support.
  • Maintain and update vendor and partner systems, ensuring timely updates and data accuracy.
 
Qualifications
  • Bachelor's Degree in Business, Marketing, or equivalent practical experience.
  • Proficiency with Microsoft/Google Workspace and other productivity applications and platforms.
  • Strong problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Eagerness to learn and adapt in a fast-paced startup environment.
  • Basic understanding of sales processes and analytics.
  • High self-initiative with the ability to work well under pressure.
  • Able to work effectively with minimal supervision.
  • Familiarity with CRM systems ( Salesforce, Zendesk, etc) is a plus.
 
Bonus Points
  • Experience with AWS’s APN and associated systems
  • Experience in reviewing and auditing customer and vendor contracts
 
Are you a Do’er?
Be your truest self. Work on your terms. Make a difference. 
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  
 
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values
 
Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button. 
  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
  • Professional Development Stipend 
  • Peer Recognition Program
 
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