punchh Remote United States Full-time 2024-03-20

Hi there!  We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.  As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology.  Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations.  These solutions are used to serve tens of millions of guests every day in over 120 countries. 

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us!  If it sounds like you belong here, we should meet!


Position Description

PAR is searching for an experienced Business Analyst to join the Program Management Office (“PMO”) to help establish a culture of understanding the business requirements around the programs and projects we assist with.

A successful Business Analyst will be skilled at Client-Centric Requirements Gathering by working closely with our business stakeholders to understand their unique needs and challenges and the requirements around their requests that come into the PMO.  The Business Analyst will also be responsible for understanding how their assigned projects relate to other business users and systems within PAR. The Business Analyst will work alongside our project managers to translate these requirements into detailed, actionable plans ensuring that our solutions are perfectly tailored to their needs as well as the Technical Writer to ensure processes are clearly documented. 

The Business Analyst’s customer will be our internal business stakeholders.  In addition to project charters and project documentation the Business Analyst will also be responsible for employing advanced stakeholder communication by engaging with stakeholders at all levels, from C-suite executives to end-users. Communications must be tailored to the communication style to each audience, while ensuring clarity and effectiveness in conveying complex technical concepts.

Projects assigned to the Business Analyst will require collaboration between the business and development team.  This position will work hand-in-hand with product owners to ensure that the technical aspects of assigned projects align seamlessly with business requirements and customer expectations.

As we continue to grow the PMO, the Business Analyst will be responsible for making recommendations on standards for project documentation and process improvements.  This includes documents such as Project Charters, Project Documentation, Decision Matrices, and process flows.

As we continue our flexible workplace arrangements, it is crucial for our employees to ensure they have a reliable internet and cellular connection in place. Strong and stable connectivity in our work locations allows for smooth communication, seamless collaboration, and uninterrupted productivity.

Position Location


Pay Band

The base salary range for this position is $87,300 to $131,497 USD per year commensurate with work location, experience, skills, certifications, education and prior accomplishments. This position may be eligible for additional compensation including a bonus, commission and/or equity as applicable. 

What We’re Looking For

  • 5 years of experience working in a Business Analyst role supporting multiple business units
  • Proficiency in MS Office
  • Excellent written and verbal communication skills
  • High EQ and ability to work comfortably in a quickly adapting business environment
  • Strong attention to detail
  • Experience working with business stakeholders to identify and document project requirements
  • Ability to work with multiple groups and track priorities in an ever-evolving environment

What You will Do and Be Responsible For

  • Maintaining a strong working relationship with our business stakeholders
  • Completion of requirement documentation and related process documentation for the projects you are assigned to
  • Understanding the broader impact of projects you are assigned to beyond that of the specific stakeholder and identifying risks of a proposed solution
  • Assisting with scoping and planning discussions as your projects proceed to development

Why We Need You (Skill and Abilities)

We are looking for the following skillset and abilities to succeed in this position.

  • Own the creation of project requirement documentation for projects you are assigned to
  • Assist business stakeholders in translating requirements into a concise list of tasks and realistic timeline
  • Work across multiple departments to ensure project requirements account for all impacted business units

Who We Are

At PAR, we believe we will win or lose, through the culture we build.

Our culture is built on 4 values.

  • Speed – we are the kind of people who do not wait for the elevator
  • Ownership – we want owners, not renters
  • Focus – success is built from focusing on what matters most
  • Winning Together – for PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed

We believe by committing to these values (and more) we can build a cultural spirit that, combined with our products, will create years of long-term success.

PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ethnicity, age, disability, citizenship, genetic information, status as a protected veteran, marital status, or any other protected characteristic under applicable laws.



PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact par_leave@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.