optimize.health Remote Contract

Who we are:
At Optimize Health, we believe that it’s time to rethink brick-and-mortar-only healthcare visits. With our powerful combination of the leading platform technology, patient-friendly devices, and trusted support, we are pioneering how medical groups use technology and real-time data to treat patients’ health outside the practice walls. As the most trusted and experienced remote care vendor in the industry, we simplify the complexities of delivering effective, high-quality remote patient monitoring and optimize our clients’ clinical and financial performance.
About the position
The Enrollment Specialist creates a memorable onboarding experience for our new patients enrolling into the Optimize Home Monitoring Program. The Enrollment Specialist is the first point of contact for all new patient referrals. They educate all of our new patients about the Optimize program, how it will positively impact their quality of life, and improve their overall health.

What you will be doing

  • Making outbound calls to new patient referrals
  • Obtain patient consent and place an order for the patient’s device
  • Educate patients on the importance of remote patient monitoring
  • Guide patients in the setup of their new medical devices over the phone
  • Investigate equipment problems, troubleshoot, and provide a resolution
  • Work with the Enrollment Manager to hit company milestones

What we are looking for

  • Spanish Speaking Required
  • Phone or Call Center experience required
  • Enrollment/Medical Sales experience preferred
  • Technical aptitude to pass our typing and computer literacy test
  • A desire to see your contributions make a real impact in people’s lives
  • Patience and exceptional customer service skillsBilingual preferred