freenow Lisbon Full-time 2022-07-29

Take part in shaping the urban mobility of the future!

Thousands of passengers use our app every day to get from A to B just with a tap. We help them get the most out of it! Join our enthusiastic CRM Team to create targeted and personalised campaigns for passengers, drivers and B2B customers across Europe.

B2B customers are companies using FREE NOW for Business solutions, including company account administrator and employees, or individually using our solution for business trips.


Your main objective

Develop B2B customers adoption and activation


Your responsibilities

  • Creating automatic and one-shot multi channel campaigns (E-Mail, Push, InApp, Web PopIn) in collaboration with design, copy and marketing teams from 10 different countries
  • Coordinate campaign requests, from briefing the concept to the launch.
  • Make sure we meet the best quality standards in our communications.
  • Analyse campaign results, share learnings and challenge future campaigns.


Your profile

  • First CRM or Digital Marketing experience
  • Have a strong digital and mobile mindset
  • You are eager to learn and challenge yourself
  • Have strong communication skills and an eye for detail
  • Have a strong digital and mobile mindset
  • Have basic HTML/CSS knowledge or Digital Marketing
  • Have Google tools (Gmail, Google Docs, sheet, slides) and Slack


Diversity & Inclusion

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.

We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.


Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month. 

Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidized gym membership. Bigger plans? Take a sabbatical leave and get out there!

Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.

Need a lift? Check out our language classes and internal peer-to-peer trainings.

More Benefits? 👏 Monthly budget for FREE NOW rides, quarterly team events, relocation assistance for internationals, birthday-off, referral program, kudos, and many more!



FREE NOW is the multi-service mobility joint venture backed by BMW Group and Daimler AG. Next to ride hailing, FREE NOW also offers micro-mobility services and car sharing. It consists of the services FREE NOW (10 European markets), Βeat (5 Latin American and 1 European market) and hive (e-scooter and e-bikes in 3 European markets). Summed up, those services currently attract 45 million users in 17 markets and more than 150 cities. FREE NOW is therefore the biggest multi-service mobility provider in Europe and the fastest-growing ride-hailer in Latin America. FREE NOW works with various third party providers to offer their customers an even wider range of options to get from A to B. In total, more than 2,200 employees in around 35 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.