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Strategic Growth Consultant

Full Time

braze

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT WE’RE LOOKING FOR

Braze is looking for an exceptionally talented, inquisitive, innovative, and passionate individual to join our Strategic Consulting team based at our London office. This individual will be a key hire in our newly formed Growth practice: We focus on solving our customer’s growth challenges and delivering thought leadership to the rest of the Braze organisation and wider industry. This is an exciting opportunity to join a growing team and gain experience interacting with executive stakeholders both internally and externally. This role requires a passion for building and communicating data-led recommendations and growth strategies that shape customer’s business outcomes.The Strategic Consulting team is highly cross-functional, working across the organization with Sales, Marketing, Product, Success, Growth, and BI.

WHO YOU ARE

  • 5+ years of professional experience ideally at a SaaS company in a consultative, strategic, BI and/or customer-facing role
  • High exposure to customer engagement and growth methodologies
  • Exposure to SAAS technologies like Looker, Snowflake, Excel, Keynote
  • Experience in delivering technical solutions, integration and success strategies to clients
  • Strong understanding of growth strategies though acquisition, retention and viral loops
  • Ability to provide design thinking or collaborative customer workshops either through video or in person
  • Strong executive presence and comfortable presenting to a C-Suite audience
  • Innovative, high energy, entrepreneurial self-starter who has experience taking initiative and owning end to end deliverables in a fast paced environment
  • Ability to analyze and interpret data and transform it into a compelling, customer facing story
  • High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
  • Exemplary written and verbal communication skills

RESPONSIBILITIES 

  • Act as a trusted advisor to prospective and existing clients, articulating the tangible, strategic, and financial impact that Braze provides
  • Deliver compelling strategies, business cases and predictive models to demonstrate how our solutions will help customers achieve their strategic business goals
  • Develop provocative and visionary thought leadership (i.e. white papers, executive presentations, etc.) content to accelerate and expand sales opportunities and drive demand generation
  • Evangelize and represent Braze at industry conferences to help grow sales opportunities and drive deals forward
  • Partner closely with Sales, Marketing, Customer Success, and our Business Intelligence teams to identify and quantify key business drivers and metrics at both the industry and customer level
  • Establish vertical expertise and craft industry-specific value propositions that ladder up to our clients’ needs
  • Develop and/or improve new approaches of value selling based on field and customer feedback
  • Work with the Enablement & Revenue Operations team to make sure the GTM Team has the training and marketing collateral they need on new collateral.
  • Investigate and push differentiation within the market with well researched market and discovery documentation from expertise in marketing automation, CRM, & competitive market category focuses
  • This role will require some travel to client locations and conferences

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

Let us apply for you (from 10$)

To apply for this job please visit boards.greenhouse.io.