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Product Manager, Member Acquisition & Onboarding

Full Time

jetty

Welcome to Jetty, the financial services platform on a mission to make renting a home more affordable and flexible. We’ve built multiple financial products that benefit both renters and property managers – and we’re just getting started.

As our business continues to grow, we are looking for a Product Manager to join us. You will work closely with Engineering, Design, and other key stakeholders across Jetty to create delightful experiences for our customers. You will have the opportunity to work on big, meaningful questions of acquisition, conversion, retention, and engagement. Your expertise and collaborative approach will be a key contributor to processes, cross-functional relationships, and organizational culture.

Role & Responsibilities

  • Own the growth, acquisition, and user onboarding strategies across multiple products and services
  • Update existing and create new campaigns, workflows, and triggers to optimize our user acquisition efforts
  • Drive the personalization, testing, and user experience optimization strategy with a growth-oriented approach across the purchase funnel
  • Perform quantitative and qualitative (a/b testing, survey data, etc) to identify growth opportunities and inform product decisions for increasing our customer base
  • Define and prioritize a clear and compelling product roadmap that aligns with business goals
  • Collaborate with Engineering, Design, and other stakeholders across the organization to create and launch new products and features; structure and lead effective sprints and meetings to keep everyone on track
  • Develop a deep understanding of and empathy for our customers and partners
  • Play a key role in establishing scalable processes and product development practices as we continue to grow and evolve

Experience & Qualifications

  • 4+ years of product management experience, with a proven track record of at least 2 years driving user growth
  • Experience in PropTech and/or familiarity with Property Management Systems (PMS) is a plus
  • Demonstrable experience working in a consumer-facing digital context in e-commerce and/or subscriptions businesses
  • Experience with A/B testing platforms and the in-depth use of data to inform decisions
  • Understanding of design principles, usability, and UX design
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and feature concepts.
  • Deep understanding of technology and the latest trends in the digital space

About Jetty 

Jetty's integrated suite of products help property managers increase lease conversions, improve resident retention, reduce bad debt, and boost NOI. For renters, Jetty decreases the financial burden of moving into a new home and offers greater flexibility with how and when to pay rent.

Jetty has raised more than $70M from investors including Khosla Ventures, Ribbit Capital, Citi and Valar, and has a highly collaborative team working remotely around the country. To learn more about Jetty, visit jetty.com.

Jetty is firmly committed to building a team as diverse as our Members. We are proud to provide equal employment opportunities for all candidates regardless of race, ancestry, citizenship, sex, gender identity or expression, religion, sexual orientation, marital status, age, disability, or veteran status.

Benefits & Perks 

  • Health, dental, and vision insurance through Aetna & MetLife
  • 401(k) through Betterment
  • Optional life and disability coverage, HSA & FSA
  • 20 days of PTO + 12 holidays, “Jetty Winter Break,” and unlimited sick days
  • Generous parental leave policy
  • Flexible work schedules to accommodate remote work 
  • Stipends to cover WFH set-up, monthly childcare, and monthly phone/internet bill
Let us apply for you (from 10$)

To apply for this job please visit boards.greenhouse.io.