At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.
We’re seeking an Implementation Manager to join us.
As an Implementation Manager, you will act as a key contributor within the implementation process. You will interface with a number of different departments which may include technology, operations, and client services to ensure the client implementation goals are set and met, including on-going client facing support for our various applications.
What you’ll do:
- Create detailed work plans which identify and sequence the activities needed to successfully complete implementations
- Develop a schedule for implementation completion; review the implementation schedule with leadership and all other team members who will be affected by the implementation activities; revise the schedule as required
- Working with leadership, determine the objectives and measures upon which the implementation will be evaluated at its completion
- Establish a communication schedule to update team members including appropriate staff in the organization on the progress of the implementation
- Execute implementations according to the implementation plan
- Work with implementation specialist to ensure proper system set up and functionality for each client
- Appropriately document implementation activities
- Manage the progress of the implementation and make adjustments as necessary to ensure the successful completion of the implementation
- Effectively communicate with clients at each stage of implementation and provide on-going client support on our applications
- Ensure that the implementation deliverables are on time and at the required level of quality
- Engage operational departments to adjust client set up for existing clients
- Support current client base with new or existing implementation needs
- Other duties as assigned
What you’ll bring to Zotec:
- Strong presentation skills
- Must be able to communicate effectively and confidently with multiple levels within the organization
- Project management experience preferred
- Revenue cycle management industry experience preferred
- Works well managing multiple priorities in a fast paced environment
- Ability to do what it takes to meet deadlines
- Associate or Bachelor’s degree in Healthcare Management or Business Management