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Executive Operations, Marketing

Full Time
  • Full Time
  • Denver, CO; San Francisco, CA; Remote
  • gusto profile


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

This is an amazing opportunity to join and support our Marketing organization in an Executive Operations role!

You will bring energy and organization to our scaling team. We’re excited to bring on a passionate and organized self-starter who can nimbly navigate supporting highly leveraged and operational teams. Executive Operations for Marketing will support Gusto’s Chief of Marketing to help unlock valuable time and keep day-to-day operations moving like a well-oiled machine. We are looking for someone who can maintain order in calendarization, an expert in managing expense reports and travel, large-scale meeting logistics/events, community building in a hybrid environment, and project work that will enable our teams to move faster and do their best work. A superstar problem solver who is excited to grow in their skills and knowledge of the business while supporting exceptional, service-minded, operational leaders will thrive in this role.

What it is like to Work with Gusto

Here’s what you’ll do day-to-day:

  • In close coordination with the executive operations team and the insights & operations team, provide critical support to the Sales leadership team. 
      • Calendar: Be the mastermind in control of an intense calendar and travel plans, securing all ground and air travel, booking hotels, drafting daily itineraries, and other additional travel tasks as needed
  • Meetings: Contribute to Gusto leadership meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items
      • Communications: triage inboxes and help prioritize responses, ensuring fast response time to customers, employees, investors, and other key stakeholders
  • Budget and expense management
    • Commitments: Partner with Revenue leadership to track key project milestones as well as progress against personal, team, and company goals/targets
    • Innovation: Establish new—and improve existing—administrative systems and processes.
    • Events: Event planning, including assisting with small and large department celebrations, team off-sites, internal events, meetings, after-hours events
  • Maintain and facilitate partnerships with other Executive Operations members and teams
  • Be a cultural ambassador and liaison for the Chief Marketing Officer, maintaining a strong pulse on life and relationships inside and outside of Gusto
  • Help us scale growth, service, and the Gusto community as effectively and efficiently as possible, in a way we are proud of where everyone feels safe, welcome, and valued

Here’s what we're looking for:

    • 3-5+ years as an executive assistant, or relative professional experience supporting C-Level executives
    • Possess a great deal of common sense, independent initiative, flexibility, and problem-solving skills: Savvy problem solving with the ability to see the big picture and “find a way”
    • Consummate professional:  Maintains a high level of tact, diplomacy, and confidentiality 
    • Positive attitude and team player who stays calm under pressure: Especially when faced with changing responsibilities and competing priorities (and change is the one constant at Gusto!)
    • Outstanding organizational skills: Incredibly organized and detail-oriented, able to prioritize multiple assignments, strong scheduling, and travel coordination skills
    • Excellent communication skills: Ability to effectively communicate and collaborate with a diverse range of people and job functions
    • Proficiency with Google Suite (Gmail, Calendar, Drive, Docs, Sheets, etc)
  • Belief that no contribution to the team is too big or too small: We are here to serve our customers and build the best company we can so we all do whatever that takes
  • Willingness to go the extra mile: Independent thinker who thrives on problem-solving. In dynamic situations, this person knows how to prioritize, delegate, then proactively follow up
  • Project Management experience: Ability to serve as a project lead from conception to completion
    • Bonus: Knowledge of process, project, and program management theory and practices

Our cash compensation amount for this role is targeted at $77,000 to $113,000/ year in San Francisco and New York, and $61,000 to $93,000 in Denver and most other locations in the US. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at 

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